Seoulveda FAQ

Answers to your most frequently asked questions about shipping, payments, and returns.

Where does our company ship from?

Do you offer international shipping?

How long does domestic delivery take within India?

How long does international delivery take?

Which couriers do you use?

How can I track my order?

What payment methods are accepted?

Do I have to create an account to order?

How do I change or cancel my order?

What is your return policy?

How do I start a return?

Who covers return shipping costs?

Do you offer exchanges instead of refunds?

Are your products authentic?

Do prices include GST?

Will I need to pay customs duties for international orders?

What should I do if my package is lost or damaged?

How can I contact customer service?

Where do Seoul Veda’s products come from??